

Go to Exchange Proxy Settings and verify if the proxy address is correct.Click More Settings then to the Connection tab.Check if the Server Address is mentioned correctly.Go to Account Settings and double-click the Exchange email address of the account.If it shows the error that the Exchange Server is unavailable, then follow the steps: Now try to log in to Outlook on the Web Account.When there is no connection between Exchange Server and Outlook shows its status as ‘ Working Offline.’ Here, go to the Send/Receive tab and disable the option ‘ Work Offline.’.Here is the whole troubleshooting process:

You need to reconnect to your Exchange Server. When Outlook is configured with Exchange Server, it shows its status as ‘Connected to Microsoft Exchange.’ If it is showing Working Offline, you are not connected to Exchange. If you useOutlook 2010 or the modern versions of Outlook like 2013, 2016, or 2019, you can troubleshoot the Outlook application.


This issue is more prominent in older versions like Outlook 2010.Here we will discuss the intermittent network issues in Outlook 2010. But often, Outlook users face network connectivity issues, and Exchange administrators will have to address this issue. Then only Exchange users can send/receive emails properly using Outlook. While working in an Exchange environment, network connectivity is important for smooth email communication.
